The LeakAlertor can be placed anywhere along the rim of the toilet tank. More important than the location, is to make sure that the sensors do not touch each other or the side of the tank. Be sure the sensors are clear of any parts inside the tank such as the flapper, fill valve, etc. If the sensors are touching each other, the sides of the tank, or parts inside the toilet, gently bend the sensors away from the obstruction. The sensors do not take a lot of effort to bend. While making adjustments, support the sensors by holding the protective plastic tubing between your thumb and forefinger, and make adjustments with your other hand

No. The LeakAlertor 6000 is designed so that the enclosure hangs outside the tank, with the sensors inside the tank (as shown in the installation video). Only the LeakAlertor Wireless PRO is designed to be installed inside the toilet tank. 

We describe the audible alert as being louder than the “chirp” you hear when your home’s smoke alarm battery is going bad, but quieter than when the smoke alarm is actually going off. You should be able to clearly hear the LeakAlertor from at least 30 feet away, even if the bathroom door is closed.

The LeakAlertor has been designed so that it can be cleaned or even sprayed with water without affecting its operation. If the unit is accidentally dropped in the water, remove the top cover and remove the battery. Leave the unit and battery somewhere safe for 48 hours to allow time for the moisture to evaporate. After 48 hours, install the battery and put the top cover back on. The unit should power up normally and can now be placed back on the toilet. Do not attempt to dry the unit off with a towel, paper towel, hair dryer, etc. Doing so may damage the product and void the warranty.

The wires are actually “sensors” that connect to the circuit board inside the LeakAlertor. As the water rises and falls along the length of the sensors, the LeakAlertor is able to calculate the rate of change of the water height. The proprietary software developed by our engineering team analyzes this information in order to determine if your toilet is leaking, constantly running, or is about to overflow.

Yes, but do so gently. The sensors do not take a lot of effort to bend. When you are adjusting the sensors, hold them between your fingers where they enter the plastic tubing for support with one hand, while you adjust the sensors with your other hand. You may need to adjust/bend the sensors during your initial installation if they are touching each other, the tank sides, or parts inside the toilet. Once the unit is installed, you should not need to make any further adjustments.

No. The LeakAlertor is completely safe to use and harmless.

Yes. Unlike previous versions of the LeakAlertor, the LeakAlertor 6000 can be easily moved from one toilet to another. Press the reset button on the LeakAlertor, remove the unit from the current toilet, and place it on the rim of the new toilet. Press the reset button again, it’s that simple.

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Although you can transfer the LeakAlertor to different toilets, we recommend placing a LeakAlertor on each toilet in order to maximize the opportunity to detect leaks when they actually occur, as well as identifying wide-open flappers and imminent overflows.